Need help with Sewzy? Email us at hello@sewzy.app, or tap Me → Support in the app (it adds your app version to the email). Tell us what you tried and, if you can, add a screenshot.
Quick answers
- Restore Premium on a new or reset iPhone: Me → Restore purchase, signed in with the same Apple ID you subscribed with.
- Cancel or change your subscription: iOS Settings → your name → Subscriptions → Sewzy. Deleting the app does not cancel it.
- Pattern printed the wrong size: print page 1 at 100% / Actual size (never "Fit to page"), then measure the test square with a ruler: it should be exactly 2 in.
- Want a pattern we don't have? Email us and tell us what you would like to sew.
- Your data: your measurements, projects and profile stay on your iPhone. The Privacy Policy explains what the coach and photo search send to answer you. See also the Terms of Use.